11-07-2016 08:01 AM
I have HP Pavilion dv6-6093ex laptop and i am facing an issue with AMD VGA it's not running correctly my problem is since i bought my laptop i noticed that when i run a game with the battery plugged in the game run slow even when i change graphic to use AMD VGA high performance from the catalyst application and when i remove it everything go right ,
now i reinstalled windows 7 but the AMD driver installation craches and it gave me a black screen that's happening during blinking screen step, i already tried to download many drivers and the same problem appear again,
i need a help with replacing the motherboard because i think it's a hardware failure ..
motherboard model ( LLM0517F )
11-09-2016 09:45 AM
Welcome to the HP forums! It is a great way to engage, post questions and find resolutions by working with specialists in the HP community. I understand you are having issues with AMD Graphics drivers. I'll be really happy to help you with this.
I need few details to help you with right solution:
How was the Recovery performed? Was it using the Recovery media or using the Recovery Manager partition available on the PC?
I hope this helps. Let me know if you require any further assistance.
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I am an HP Employee
02-19-2017 11:11 AM
I tried everything and I still have the same problem so can you help me to upgrade the motherboard to a higher version
I need to upgrade the mainboard because I am having a curious
problem with AMD Graphic processor, I am just asking if can I change the mainboard with a higher version with
higher specifications such as graphic memory and the maximum allowed ram
my motherboard number is 641489-001 cx1140 I need to know what motherboard version can fit and be compatible with my laptop with those specifications:
1- double memory modules with Memory Max Upgradeable to 16 GB DDR3
2-Video Graphics AMD Radeon HD 2 Giga dedicated
3- External Ports
2 USB 2.0
2 USB 3.0 and HDMI Port