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Locked

‎05-12-2021 08:44 PM - edited ‎05-12-2021 09:23 PM

HP Recommended
Product: Hp pavilion
Operating System: Microsoft Windows 7 (64-bit)

Got an old tab from a friend. She doesn't know admin password or much about computers in general. Workaround or bypass help would be greatly appreciated.

 

Question was asked before but site is recommending i ask again as it hasn't been answered for a couple of years. Thanks! 

 

Sorry. Lock num is 50878839

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-13-2021 03:12 PM

HP Recommended

@Aku_Stik 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎05-13-2021 03:12 PM

HP Recommended

@Aku_Stik 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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