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HP Pavilion

I have had my HP Pavilion for almost exactly a year, and yesterday I went to fold it into tablet mode and the bottom right corner of the screen popped out. The touch screen still works fine and everything works normally, except the corner of the screen has come out and it does not quite close properly, I was wondering if it was covered by warranty, or if I am better off fixing it at home or taking it to a third party repair shop. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Cameron_ Welcome to HP Community!

 

Please provide the correct product number.  If possible please share the picture of the screen.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

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4 REPLIES 4
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I have had mine for about a year and a half and mine popped out a little while ago. We had it fixed by HP after the screen shatter a while ago and when we received it fixed it had this issue. It wasn't bad and could always pop back in but today I opened my laptop and it was worse than ever and won't pop back in. 

HP Recommended

@Cameron_ Welcome to HP Community!

 

Please provide the correct product number.  If possible please share the picture of the screen.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

 

HP Recommended

Thanks, but I have already taken it into the store where I bought it, and it has been covered by warranty. Thanks for the advice though. 

HP Recommended

@Cameron_

 

Thank you for the information.

 

In the future, if you have any other concerns. Please get back to us, We will assist you.

 

Have a nice day!! 

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