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HP Pavilion x360 11 - k120nd - Install SSD drive

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HP Pavilion x360 11 - k120nd
Microsoft Windows 10 (64-bit)

Hello,

 

i have a HP Pavilion x360 11 - k120nd where i want to replace the current HDD for an SSD.

 

to this purpase i purchased a Crucial MX200 500GB SSD.

 

I have tested this drive in another workstation and it works correctly.

 

However, when i swap the HDD in the tablet/laptop the system states there is no drive; Error 301.

 

Is there any way i can make this work; is there a BIOS setting i need to change before the drive is detected?

The drive is brand spanging new and tested OK in a desktop.

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Hi @tmaniac,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with installing a SSD. I will be glad to help you.

 

Per page 17 of the  Maintenance and Service Guide .  This computer has only been test with a 500-GB, 5400-rpm, 8 GB hybrid SSD, 7.0-mm part number 732000-005 and up to 128 GB SSD part numbers 809555-001 and 830391-001.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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I have tested the laptop with a Samsung 1TB SSD, this drive is detected just fine.

 

So it's not a size-issue.

could it be that Crucial is, for some strange reason, not compatible with HP?

 

i'm really tring to find the WHY in this situation.

The bios is so locked-down that i'm not really able to change anything.

 

If i change the bootup to legacy and go into bootmanager i do see the drive listed; any OS setup i run after that states there is no drive present (and the smart-error is still present)

It's allmost as if the bios is preventing the system to write to the SSD for some magical reason.

 

is there anything i can change in the bios to let me use the SSD?

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