HP Pavilion x360 - 13-s121ca how many ram slots

[Serge_D]

I read on a memory site dealer that HP Pavilion x360 laptops provide 2 slots for ram sticks so I could install a 2x4Gb kit. But Piriform Speccy software gives a total memory slots of one. Is this model 13-s121ca an exception?

Thanks for any answer

[Huffer]

This is from the Manual HP has assigned to that model:

Manual

Memory 2 SODIMM slots DDR3L-1600 Support for DDR3L-1600 Support for dual channel Supports up to 16384-MB maximum on-board system memory

See page 38. You have to remove the motherboard from the chassis to access the memory slots. 

Information is a bit hard to find but it appears your laptop has an i3-6100U processor and the only mnodels I have seen with just a single slot are Celeron and Pentium models.  

If this is "the Answer" please click "Accept as Solution" to help others find it. 

[Serge_D]

Thanks Huffer,

I already checked that document and realized that it does not cover my model which is 13-s121

HP Pavilion x360 Convertible PC (model numbers: 13-s000 through 13-s099)

I'm not fond of open my new laptop before having a strong confirmation about this question 🙂

[Huffer]

It is the Manual HP has associated with your laptop and sometimes if there has been no change in the configuration HP will continue to use the Manual for immediately prior models. So this is the strongest confirmation you are going to get. Sorry I do not have one to open myself and visually confirm. 

[Serge_D]

Hi Huffer,

It must be totally disassembled in order to access the memory module.  I have disassembled laptops but not again. Shame on HP. 

The only info I found about this question was here and it's not accurate:

http://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/hp-pavilion-x360-convertible-%28intel...

 Finally it probably has only one slot:

https://www.youtube.com/watch?v=6ivu6XUZF78

thanks again and have a nice day.