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HP Recommended
HP Pavilion x360 Convertible 14m-cd0xxx
Microsoft Windows 10 (64-bit)

My touch screen has cracks on the right side. I am looking to acquire a replacement display. Can you please direct me to the correct replacement part to purchase?

 

Any help would be greatly appreciated.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That helped.

 

display.png

 

Use the part number to  search and find an online vendor



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

3 REPLIES 3
HP Recommended

I would like to help you, but will need for you to provide the product number.

 

Look in my signature for the quick and easy method to find the correct identification for your notebook.

 

That is, if you are able to boot into Windows. Otherwise, look on the bottom of your notebook.

 

The product name you have provided is from the series and for that reason, not specific enough.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended
Product ID
: 4BV71UA#ABA
HP Recommended

That helped.

 

display.png

 

Use the part number to  search and find an online vendor



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.