cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
81
Flag Post

HP Pavillion 15 cannot reduce brightness

HP Recommended
HP PAVILION 15-AB063TX
Microsoft Windows 8.1 (64-bit)

i couldnt reduce the brightness with the keyboard. but other keys like volume , flight mode all working fine. Need help

1 REPLY 1
Highlighted
Level 20
Level 20
123,154 113,335 18,249 27,859
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Can you adjust the brightness level using the slider bars in the Windows control panel, or is the brightness stuck on maximum no matter what?

 

If you can adjust the brightness using the sliders in the Windows control panel, see if installing this software allows you to adjust the brightness using the Fn keys...

 

This package contains the HP System Event Utility, which enables special function keys on supported notebook models to be programmed. For example, HP System Event Utility enables users to press the Fn+ESC keys to view system information. This software works with the supported operating systems.

 

https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76383.exe

 

If the brightness is stuck on maximum then install these drivers...

 

First install the Intel graphics driver and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71180.exe

 

Then install the Nvidia graphics driver and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71186.exe

 

 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation