• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP EliteBook x360 1030 G2
Microsoft Windows 11

Hello, I bought a HP Pen  1MR94AA [personal information removed]

 

Replaced AAAA battery for a new one.

No additional battery for Bluetooth due to this is not a Bluetooth device.

Installed all kind of drivers and updates.

 

Pen is not detected / working with the laptop is HP Elitebook x360 1030 G2 with Windows 11.

Touch screen with fingers is working perfect.

HID Compliant Pen showed without errors.

 

Any solution or do I've to return the HP Pen ?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@MarcosPaione 

 

The HP Pen is not compatible with your Elitebook computer.

 

Try instead:

HP EliteBook x360 1030 G2 - Maintenance and Service Guide

Page 19

HP Active Pen with app launch         846410-001

 

Accessories

3RV57AA

HP Active Pen Nib Set

Accessories

T4Z24AA

HP Active Pen with App Launch

 

 

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP EliteBook x360 1030 G2 Notebook PC 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@MarcosPaione 

 

The HP Pen is not compatible with your Elitebook computer.

 

Try instead:

HP EliteBook x360 1030 G2 - Maintenance and Service Guide

Page 19

HP Active Pen with app launch         846410-001

 

Accessories

3RV57AA

HP Active Pen Nib Set

Accessories

T4Z24AA

HP Active Pen with App Launch

 

 

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP EliteBook x360 1030 G2 Notebook PC 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.