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05-02-2022 05:34 AM - last edited on 05-02-2022 08:13 AM by MarcusC
Hello, I bought a HP Pen 1MR94AA [personal information removed]
Replaced AAAA battery for a new one.
No additional battery for Bluetooth due to this is not a Bluetooth device.
Installed all kind of drivers and updates.
Pen is not detected / working with the laptop is HP Elitebook x360 1030 G2 with Windows 11.
Touch screen with fingers is working perfect.
HID Compliant Pen showed without errors.
Any solution or do I've to return the HP Pen ?
Thanks in advance.
Solved! Go to Solution.
Accepted Solutions
05-02-2022 08:10 AM
The HP Pen is not compatible with your Elitebook computer.
Try instead:
HP EliteBook x360 1030 G2 - Maintenance and Service Guide
Page 19
HP Active Pen with app launch 846410-001
Accessories | 3RV57AA | HP Active Pen Nib Set |
Accessories | T4Z24AA | HP Active Pen with App Launch |
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
HP EliteBook x360 1030 G2 Notebook PC
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
05-02-2022 08:10 AM
The HP Pen is not compatible with your Elitebook computer.
Try instead:
HP EliteBook x360 1030 G2 - Maintenance and Service Guide
Page 19
HP Active Pen with app launch 846410-001
Accessories | 3RV57AA | HP Active Pen Nib Set |
Accessories | T4Z24AA | HP Active Pen with App Launch |
HP Device Home Page - References and Resources – Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
HP EliteBook x360 1030 G2 Notebook PC
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.