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Honor Student
Posts: 3
Member Since: ‎10-17-2014
Message 1 of 3 (193 Views)

HP Power Plug Recall - LS-15

Staff at our office have received from HP Services, replament power cords for their notebook computers. The recall information on your site informs us that if LS-15 is molded on to the plug then it needs to be replaced. My question is why did HP send us power 4 sets of power plugs all with LS-15 molded onto the plug? If these plugs were these sent in errorhow do we send back the defective plugs and get the new plugs?

 

Thank you.

 

Bogdan Kowalski

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Retired
Posts: 14,461
Member Since: ‎09-02-2013
Message 2 of 3 (159 Views)

Re: HP Power Plug Recall - LS-15

Hi  @MAGPGT 

 

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

Sparkles1

Student
Posts: 1
Member Since: ‎12-10-2013
Message 3 of 3 (65 Views)

Re: HP Power Plug Recall - LS-15

Hi.I checked on HP site and according to them i have to stop using my cord and fill a form to get a new one.Once finish it wont submit but will keep asking for postal come.I couldnt find chat support anymore.Is HP going down?Also they use to give online course is that over as well?

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