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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-06-2021 08:17 AM - edited ‎01-06-2021 11:46 AM

HP Recommended
Product: HP Probook 6475b
Operating System: Microsoft Windows 10 (64-bit)

Hello there.

 

I have proceed with the replacement of the motherboard of the laptop but now i keep receiveing the below message on startup : 

tsipuraman_1-1609946051234.png

 

 

Also, after 5-8 minutes the laptop blocks and I have to hard reset with the power button. If I switch on the laptop back again, I get a black screen so then I have to remove the batery and the power cable for 10 minutes. After that the laptop screen opens normally but i have the same issues again. What is the problem here?? Any help would be welcomed.

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