HP Spectre 13-4001dx not turning on

[Milesk1]

Bought this laptop years ago, it eventually wouldn't boot up so I pushed it aside after multiple troubleshooting attempts to no avail but had no time to take further action. Came across it again and decided to try again to find out it's a common issue with these laptops that the motherboards have actually burnt preventing it from powering on or even charging.

I opened it up and sure enough looks like it's the same issue as many others are having. Obviously I don't have warranty, but can I please get some help here as to what to do considering it's the same price as the laptop to replace the motherboard at this point? Thank you.

[Echo_Lake]

@Milesk1

Thank you for posting on the HP Support Community.

I see that your experiencing issue with the motherboard, I appreciate your efforts to try and resolve the issue. As its a motherboard failure, I would request you to contact our Phone Support and our Support Engineers should be able to check service options and parts availability.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP phone support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance.