HP Spectre 15 - Blurry lines under the glass of the screen

[autotkgrad]

I have similar lines that appear on my Spectre at just over an 10 months into the warranty. They are not present until the machine has been on for a while and is over 70% brightness. They are visible now on a black background or bright  have beewebsites. Drivers are updated and an  HP approved  shop verified the issue. Next step is to backup my content then I'll attempt a Windows reinstall.. only due to the request of the tech. The screen will need to be replaced. 

[SJ1977]

I have the exact same problem. Not sure how to fix it. But when I wipe it, it gets better for a while then comes back.

[Alex_Tsit]

I just revomed the solution mark from this post because I believe its not solved. From the time I picked up my laptop from the store that cleaned it, I NEVER used again a screen cleaning liquid, of any kind. Those blurry lines come and go. I use just a dry cloth for cleaning. I don't get it, really. This problem is not caused by me. Definately.

[autotkgrad]

[Icedearth]

I have the same issue and it looks horrible. I beginning to hate hp....this laptop has been very unreliable from the the get go with trackpad issues constantly.

[Betty0610]

@Icedearth

Welcome to the HP Support Community. 

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[SJ1977]

@Betty0610

I have the same problem as with most of the people who are posting in this thread. This is not the quality I would expect from HP especially for such an expensive laptop.

I'm not sure why any of us should inconvenient ourselves to I prove that the screen of this laptop is made with such poor quality, this is job of your QA team. How is HP going to keep us as client when so many of us are having this problem and we have to prove it. This is completely ridiculous. If HP isn't going to fix this for us I can promise that this is the last HP I will ever own.

Thank you

[Icedearth]

Mine is going in for for warranty this week. I will be paying close attention to how HP handles this screen issue. It looks so dam ugly with the streaks.Paid over 3000 dollars for this laptop only to give me grief. Trackpad issues that I had also are now resolved however it took far too long for a 3k item!!!! 

[Alex_Tsit]

Hello.

I have been waiting for private messages hoping that HP will find a solution to our problem. Are there any news? 

Regards

Alex

[Icedearth]

Hi Alex. Mine is with HP at the moment...waiting on hearing what they have to say. Will update