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HP Recommended
HP Spectre
Microsoft Windows 10 (64-bit)

Hi! Call me crazy but I am emotionally attached to my HP Spectre that I have had forever!!  It has lotsa miles on it and a missing "B" on the keyboard, screen replaced several times.  I use it over my other laptops available. I'm at the point where the laptop dies if it is not plugged in.  I paid over $100 to get the battery replaced, thinking it was the battery.  Not the battery.  Suggestions?  Thank you!!!

1 REPLY 1
HP Recommended

what model is it? Have you run a diagnostic test on the battery? Genuine HP or aftermarket battery?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.