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Vchuk
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HP Spectre X360 Motherboard

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HP Spectre X360 Motherboard
Microsoft Windows 7 (64-bit)

My laptop is not powering on and after diagnosis I found that the motherboard was not working. I found that this is a very common issuebwith HP Spectre laptops and want to know if there was a recall issued by HP. I spent 1500 on this laptop and this has been a secondary laptop in my home with light usage.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Vchuk

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,
I did go through product spec and found out no recall program was called out. As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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