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HP Spectre x360 13 Issues

HP Spectre x360 13

Hey guys!

 

I bought my new ash silver HP spectre x360 13" recently and I´ve discovered som faults in the production. I am now wondering if anyone else noticed these faults and if I could/should exchange my example for a new proper one ( I do genuenly love it)

 

Firstly, it is not balanced proberly when sitting on a flat surface. I´ve made a video showcasing it. Which can be seen below. This is a major annoyance for me, simply can´t stop thinking about it..

 

https://youtu.be/JOVhRYA1Fvg?t=248.

 

Secondly, there seem to be something loose within the trackpad. A click noise is produced when using it for scrolling. This makes it virtually impossible to use silently while someone else is trying to sleep next to me.. Example below

 

https://www.youtube.com/watch?v=YHY6_oatLuE

 

And Thirdly. Some users have been asking me if i was having any battery drain issues. I did test it once, full charge 100%, laptop turned off. 8 hours later it still had 100% so no issues there for me.

 

Is it possible to get a spectre x360 13" without any of these issues?

 

 

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HP Spectre x360 13 Issues

Greetings @PremtimZ,

 

I have brought your issue to the attention of an appropriate team within HP. 

 

They will likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Forum.

Chimney_83
I am an HP Employee

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