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‎04-25-2020 06:14 PM

HP Recommended
Product: HP Spectre x360 - 13t-ap000 CTO
Operating System: Microsoft Windows 10 (64-bit)

I searched on the community before and many hase the same problem. I was using my hp spectre completely normally since 1 year and today morning some how when i plugged in the charger it won't charge, i checked the plug it is working with any other AC adapters and i used the type c charger on my phone and on other ho device it is charging there. It makes me believe the charging port has some issue. NEVER HAPPENED BEFORE. And i would love to run the tests but the battery is drained to 0%. If anyone can please help me with this Issue.

3 people had the same question
1 REPLY 1

‎04-25-2020 06:45 PM

HP Recommended

@Tanujshah95,

Unplug the charger from wall outlet. Unplug the cord from the charger "brick" .  Reverse.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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