01-22-2020 12:08 PM
I have an issue with the battery indicator. I don't know if this is a hardware or software issue. Even when plugged in, it's at 66%. This is still the case even if I left it overnight. It doesn't go higher like it used to.
Solved! Go to Solution.
01-24-2020 01:41 PM
This is a Hardware issue with the Battery and it needs to be replaced
You can contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
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I Am An HP Employee
01-25-2020 07:56 PM
I clicked on the link www.hp.com/contacthp/ and several navigation clicks later I ended up back here. Is there a link that would take me directly to a marketplace where I can buy the battery? Does HP have a marketplace for replacement parts?