HP Spectre x360 – 15-ch011no

[Khaled_jamal]

Hello,

I bought my HP Spectre x360 – 15-ch011no for about a month and i have big problem with the fans and the fan noise. The fans are working on 100% and the fan nosie is very loud altho that the laptop is using like 10% CPU and 10% GPU. I cant really understand why the fans works on such a high level. 

Thanks in advance

[asmita6658]

@Khaled_jamal
 
Greetings!
 

Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the system.

Don't worry I'm here to help! To better assist you -

1) When was the last time it worked without any issues?
2) Were there any hardware or software changes made? 
3) Have you tried any troubleshooting steps on your own?
4) May I have the exact model name of the computer? Refer to this link for steps to find the product details.

In the meantime, let's try these steps -

Step 1 Hard Reset -
1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Press and hold down the power button for 15 to 20 seconds. 
4) Plug-in the Adapter. 
5) Try to turn on the computer. 

Step 2 BIOS Defaults -
1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F10 once for BIOS. 
4) Press F9 for BIOS defaults. 
5) Press F10 to save and exit. 

If the issue still persists, try updating the computer using the steps mentioned below -

Step 1 Run Windows Updates troubleshooter -

Click on this link to run the troubleshooter. 

Step 2 Windows Updates - 
1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 3 HP Support Assistant Updates - 
1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer.  
 
Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 
 
Have a great day!