HP Spectre x360 Convertible 15-df1xxx casing broken open due to over heating

[bidendu2022]

My laptop casing broke open yesterday due to over heating.

The warranty (default one) expired 12/1/2020.

Since I paid a bunch of money for this laptop - I am looking for repair options. HP (unlike the Dell I had in the past) has 0 support options.

Can anyone help with suggestions on how I can get this repaired.

[ub6424]

Hello @bidendu2022 

Sorry to hear that you are having problems ... 

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges should be renewed
- The function of the fan(s) must be checked

- Short circuit test

- General cleaning ...

- Minor case defects can often be repaired with 2-component glue. If it is worse, a used but defective notebook can possibly serve as a spare parts donor.

If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.

Please report your results

best regards

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[bidendu2022]

@ub6424

Thanks for replying!

I will check around and see if I can find a repair shop.

[ub6424]

Hello @bidendu2022 

ok come back to here to post your results (pictures of repaired notebook), please.

(1) Before 😥

(2) After 😃

Good luck

Please report your results

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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[bidendu2022]

Before : looks like this 😐

[ub6424]

Hello @bidendu2022 

This will help to disassemble the notebook:

Maintenance and Service Guide

You can forward these instructions to the technician who will repair the computer. Or do you know someone who is good with his hands, who could possibly repair it. It would only be a matter of closing the notebook properly again. Maybe a few brackets are broken off inside. It doesn't look that bad on the photos.

best regards