04-04-2017 05:49 PM
Brand new laptop (purchased 3/26/2017 at Best Buy)...same problem. Battery drains from 100% to 90% when the laptop is fully shut down in less than 24 hours. After two days, while fully shut down, battery drains to 80%. What happens in two weeks...I haven't tried yet, but suspect that the battery will be fully depleted. I have no attachments in the 1 USB port or 2 Thunderbolt Ports. I use a Microsoft Blutooth mouse.
HP Spectre x360 Convertible 13-w0XX
Product # X7V20UA#ABA
04-06-2017 05:06 PM
04-07-2017 12:08 PM
Thank you for the update,
@DavidSMP is out of the office, for the time being,
however, he wanted me to convey his gratitude for your noble words, I appreciate your time and efforts,
And I'm glad you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution
I'mg sure you've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.
Take care now and do have a fabulous week ahead. 🙂
I am an HP Employee
04-13-2017 02:27 PM
I reviewed the post comprehensively. I am really glad that the issue has been resolved. It has been a fabulous experience working with you.
Trust me I've done all I can to assist you by keeping your best interest in mind. You've been commendable and it has been an absolute privilege to share this platform with you. 🙂
I genuinely hope the computer works great and stays healthy for a long time.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂
You take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂
I am an HP Employee