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‎03-02-2021 12:30 PM

HP Recommended
Product: HP Spectre x360 Convertible
Operating System: Linux

What is the HP part number of the motherboard of this laptop ?

The imprint on the board says

DAY0DDMBAE0
Rev:E

2 REPLIES 2

‎03-02-2021 01:33 PM

HP Recommended

@eckhardk 

 

It is 828825-601 as sown on the following list

        https://partsurfer.hp.com/Search.aspx?searchText=N1R86UA

 

It is N/A from HP now. Please try

         https://www.newegg.com/p/0X6-04KT-0Z4P6

 

Note: You have to pay for new motherboard, CPU and Windows because they are on one piece of hardwae called System board.

 

Regards.

BH
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‎03-12-2021 04:35 PM

HP Recommended

OK I got a new motherboard, put it in but I am getting an error message

System Board (00A) Product Information Not Valid Error

and the HP website says

  1. You might see this message after the system board is replaced. The message indicates that the serial number was not entered, or was entered incorrectly, after replacing the system board or other component.
  1. Contact HP to service the computer. The procedure must be performed at an HP authorized service center.

Go to HP PCs - System Board (00A) Error Appears on a Black Screen for further assistance.

That webste just says the same.

 

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