02-21-2017 07:44 PM
Hello, I recieved by HP Spectre x360 13 inch late 2016 around the end of December 2016. Ever since I unpackaged and opened the laptop I've noticed a very annoying thing that was happening while the laptop was off...the battery life was magically draining down 1-10% a day ! Which is astounding becasue being a previously laptop owner (macbook) I've never experienced such problem. Is it a hardware issue or software issue ? Please help.
02-21-2017 08:34 PM
Hi @jerrbare, how do you do ?
Please, use the HP Support Assistant and realize a general update (bios, firmwares and drivers):
Realize the step by step of document below:
HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)
I hope that helps !
Can I ask you a favor ?
If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.
Have a nice week !
I´m a volunteer in the HP Forum !
02-21-2017 08:36 PM
The link in the first post links to the bigger thread about the problem, which got closed.
Anyways can you please advise what model number you have? If you aren't sure then did yours come with or without a stylus pen?