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Student
Posts: 1
Member Since: ‎02-01-2017
Message 1 of 2 (77 Views)

HP Spectre x360 limited ed. Speakers and Touchpad/cursor not working

Product Name: Spectre x360 Limited Edition
Operating System: Microsoft Windows 10 (64-bit)

So my brand new laptop seems to be rejecting all of its drivers. Yesterday, on the 3rd day of using it, the speakers didn't work when I tried to use them for the first time, but headphones plugged into the jack did. And today, the trackpad stopped working and I can no longer see the cursor. Touchscreen is still working, though. What am I supposed to do to fix this? I feel like they're related...

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HP Support Agent
Posts: 5,693
Member Since: ‎10-13-2016
Message 2 of 2 (44 Views)

Re: HP Spectre x360 limited ed. Speakers and Touchpad/cursor not working

@miniloptop

 

This is a great location to get assistance! I read your post and see that you are having issues with speakers and touchpad on your HP Spectre x360 notebook I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Was there any hardware or software changes done recently?

Meanwhile:

  • Perform system restore.(click here to refer the document)

Reply with the result of the above-mentioned steps, for further assistance.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers.

sandytechy20
I am an HP Employee

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