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HP Recommended
HP Spectre x360 Convertible Laptop PC 15-eb1043dx
Microsoft Windows 10 (32-bit)

I purchased an HP Spectre x360 in August of 2021 from Best Buy.  September of 2022 the screen is black when turned on and the motherboard needs to be replaced per Geek Squad, $700.  Has there been a recall?  I’ve seen several other questions about this.

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