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‎05-25-2019 03:12 PM - edited ‎05-25-2019 04:23 PM

HP Recommended
Product: HP Thunderbolt Dock G2 with Audio Module - Dock
Operating System: Microsoft Windows 7 (64-bit)

This is probably a setup thing I have yet to solve - basically, I am plugging the  HP Thunderbolt Dock G2 with Audio Module - Dock to an HP 17 Z Book G3 laptop. Issue is when I power up, I have to physcially raise the lid and log in and once Windows starts, then I can use my USB keyboard and mouse. 
The dock I had previously, I was able to use my mouse and keyboard at the Windows login screen, so I assume this is a configuration issue.

 

Any ideas or suggestions?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-10-2019 12:36 PM

HP Recommended

I did figure this out....
Just let it sit for 5 mins or so or and it wakes up.

View solution in original post

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1 REPLY 1

‎07-10-2019 12:36 PM

HP Recommended

I did figure this out....
Just let it sit for 5 mins or so or and it wakes up.

Was this reply helpful? Yes No
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