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‎05-02-2021 01:42 PM

HP Recommended
Product: HP ENVY 13 ab027nf
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have a HP Henvy Notebook 13 ab027nf - 1NB12EA#ABF

 

I am using a port replicator which reference is : X7W49AA. This device does not work anymore.

 

It seems to not be available anymore. Searching on the HP website, I found what seems to be the replacement

HP USB DOCK - 1PM64AA#AC3

 

1/ Could you pelase confirm this will be compliant with my HP Envy Notebook

2/ Is there any other model that would be compliant.

 

Regards.

2 REPLIES 2

‎05-02-2021 05:11 PM

HP Recommended

@celine_sf 

 

X7W49AA is an HP USB-C Travel Dock which is NOT compatible with your Envy machine.  The specs of your machine is

 

           https://support.hp.com/au-en/document/c05449907

 

Its USB-C port is NOT compatible with nearly all true USB-C docks, including the USB-C mini dock. Depending on your requirement you have to look a different solution.

 

Regards.

BH
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‎05-08-2021 02:07 PM

HP Recommended

Hello,

 

I am affraid the answer is partially not correct.

 

This is correct that my computer comes with an USB-C port which is not compatible with true USB-C docks. However, X7W49AA is an HP USB-C Travel Dock that comes with a driver that emulates  the display link protocol to transfer video/ethernet over the USB-C between the computer and the dock.

 

I am using it for more than 2 years with no problems. So, compatibility of X7W49AA is not an open question.

 

My concern is that its seems X7W49AA is no more available and I am looking for a replacement.

The only one I found is 1PM64AA but I am not sure if it comes as well with a driver that would emulate the displaylink protocol as was doing X7W49AA

 

Regards

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