-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
3
0
0
HP Recommended
I am having an issue with the HP Zbook G5 with the 230 Watt Thunderbolt Dock G2 w/Combo Cable.
Everything is working fine (with a few hiccups here and there with the display cutting out momentarily when gaming).
However, it is not charging. I have verified that the BIOS on the computer is up to date, the Thunderbolt software is installed, there are no missing device drivers in Device Manager, etc.
It maintains the power level of the laptop, however, it does not charge it.
I'm at my wits end for several reasons (long history of different docks and getting all the right drivers, etc)
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
