HP ZBook docking station and blue screen of death

[_pike]

Alongside with an HP ZBook 15 G3 I got an HP ZBook Thunderbolt 3 docking station (P/N: 841830-001, S/N: [Personal Information Removed]).

The problem is that when I connect the computer to it, after the windows login, I receive a blue screen with the error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. The computer restarts and as soon as it enters the Windows environment I receive again the same message.  How do I resolve this issue? Thanks in advance

[Huffer]

Turn off all Thunderbolt security in the BIOS

[_pike]

It is not very clear to me how thunderbolt security options could cause a system crash. Anyway I turned off the security options through uefi but I receive again the same error

[Huffer · Accepted solution]

Well then we either have a problem with drivers or the hardware. I have exactly the same laptop and dock so we can troubleshoot through this. HP loans hardware to Experts to help us help you and the Zbook G3 and dock are my loaners and I am using them to send this. Just this morning my keyboard stopped working right through the dock and I have had some issues with it, none involving BSDs however. Just failure to recognize connected devices. What do you have connected to the dock? What happens when you try to boot up with just the dock and no attached devices? 

The download page for the Zbook G3 has some updated drivers and firmware related to the dock and Tbolt in general. Have you installed those?

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8693774&swItemId=ob_174005_1&swEnvOid=419...

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8693774&swItemId=ob_181450_1&swEnvOid=419...

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8693774&swItemId=ob_167955_1&swEnvOid=419...

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8693774&swItemId=ob_167810_1&swEnvOid=419...

[_pike]

Installing the thunderbolt drivers and updating firmware solved the problem! Thanks

[hunterdg]

better late than never for anyone else struggling with this:

https://support.hp.com/us-en/drivers/selfservice/hp-zbook-dock-with-thunderbolt-3/11122586

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/ThunderBolt-3-Firmware-update-...