-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP diagnostic tool: battery lost 9% of total capacity after ...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
02-16-2025 10:14 AM
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf1000 ICTO Base Units
I decided to run the HP battery health tool since my battery life seems to be shorter than expected. The result says battery health is good, but under the advanced info tab, it shows the battery only has 23 charge cycles but has lost 9% of the total capacity. Is this normal? Am I able to purchase a spare to have on hand if the capacity falls to an unacceptable level? It didn't look like there was much room inside when I opened it up, but is there a larger capacity battery that will fit in this laptop's case? Laptop is the 16-wf1000 with the 84Wh battery.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
1 REPLY 1
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.