09-18-2019 06:55 PM
My HP envy makes small popping noises at the hinge whenever the screen moves which is a lot since it's a touchscreen. I'm more worried since the Laptop is a few weeks old and I've read about issues with hinges on the envy.
09-21-2019 05:32 AM
Welcome to the HP Support Community!
It is a mechanical issue, I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
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