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Koala123 Student
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Message 1 of 2
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HP envy 2019 hinge noise

ENVY 13-aq
Microsoft Windows 10 (64-bit)

My HP envy makes small popping noises at the hinge whenever the screen moves which is a lot since it's a touchscreen. I'm more worried since the Laptop is a few weeks old and I've read about issues with hinges on the envy.

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP envy 2019 hinge noise



Welcome to the HP Support Community!


It is a mechanical issue, I recommend you contact support and they will assist you in this regard.


Here is how you can get in touch with support.

1)Click on this link –

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!




I am an HP Employee

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