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01-11-2021 07:28 AM - edited 01-11-2021 07:39 AM
HP can no longer repair my computer as well as spare parts are no longer available
it is not normal for HP to be able to stop the 15-ay105nf hp troubleshooting.
this means that if I want to change the battery of my computer will be impossible.
01-14-2021 12:54 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact issue you are facing?
- What parts are you looking for?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
I am an HP Employee
01-14-2021 12:58 PM
Simply not true. Parts are readily available, and specifically batteries can be found from many online sellers. After the warranty expires, you sometimes have to go into the aftermarket to find replacement parts. That is one of the reasons for the Forum. We can provide information you can use to repair/upgrade your out of warranty HP Products.
01-15-2021 11:47 AM
Thank you for your response. I'm thinking at the right time about changing the battery of my computer because it is original ie since the end of December 2016. what is the price for reattaching the power on/off button and the touchpad button (left click).