My Hp notebook (hp-15bg002A) product info on HP support assistant gives Ram info as "4gb hynix 1600mhz" and on HP website it says "4 GB DDR3L-1600SDRAM (1 x 4 GB)". However laptop task manager says memory frequency as 800 MHz! why this discrepancy in Ram frequency?
Also in task manager it says slot used - 1 of 2. So i can increase the ram but how much more? And do i need to purchase Hynix ram only? Please assist.
Two non-customer-accessible/nonupgradable memory module slots DDR4-1866 dual channel support (DDR4-2400 bridge to DDR4-2133, and DDR4-2133 downgrade to DDR4-1866) Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)[UMA models only]
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
In that case, I would suggets you conatct our phone support and check.
Or you can conatct a local service center for memory replacement.
Here is how you can get in touch with phone support.
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