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sadaboutit
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HP spectre 360 - Mother Board Failure identified by Tech

HP Spectre x360
Microsoft Windows 10 (64-bit)

HP Spectre purchased July 2016 now has a mother board failure. This is the diagnosis by a reputable technology retailer. I purchased this high end laptop expecting it to live a long / longer life than 3.5 years.  (2nd purchase of an HP Spectre in 2016, this was for a family member.  As of now, both have failures. They are not the exact same model. ) 

 

Is HP aware of the failure rate? Have they or will they address it with purchasers - to correct the deficit? Three years is not long for a high end laptop, at least not from this consumer's view. 

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HP Support Agent
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HP Recommended

HP spectre 360 - Mother Board Failure identified by Tech

@sadaboutit

 

I have gone through your Post and I understand your concerns and frustration

 

I suggest you contact HP Support and check for possible Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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