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‎08-19-2020 02:33 AM

HP Recommended
Product: HP spectr e360
Operating System: Microsoft Windows 10 (32-bit)

Hello everybody (sorry for my english),

I can't use the integrated webcam, it says that: "the stop device is on". I can not see the webcam on the device manager with windows 10.  Maybe it's my antivirus McAffee? I've try to re-install the driver but it didn't work anyway.

Can somebody help me?

Thankserreur.png

1 REPLY 1

‎08-19-2020 07:09 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if your notebook has a camera off key.

 

On my Envy x360 there is a camera off switch immediately to the right of the F12 key.

 

It has an icon of a camera with a diagonal line across it.

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