• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-26-2017 01:20 PM

HP Recommended
Product: HP 3630 All in one Printer
Operating System: Linux

Hi- I have just bought a HP All In One Printer today, and spent 3-4hrs trying to get it to work (no good) 

I am using Lubuntu (Linux) system, and have tried about everything I know to make it work-

Tried manually setting it up from Linux software- but it doesnt exactly have my model and recommended a close version (3810) 

Tried installing from cd, but it wouldnt install ?

 Tried vivisting HP site- and although I found the model software thropugh various long winded menu's- HP wouldnt allow me to do wnload, as apparently they couldnt find my model and serial number - (its 3 hrs old)

I have only had the Printer 3hrs- so cant be out of date just yet can it ??

Tried to complain to HP, but when I filled in all the details etc- the submit button at the bottom of page is missing ?? great help

Tried to go direct, and email HP directly ie via a known email address- think I'd have a better chance finding the Pope in a brothel

Surely HP Help should be better than this, its not a very good advertisement for their company, 

 

Any help appreciated, or will have to take back to retailer

Thanks Dave

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.