Hi there, Warranty for this HP ENVY x360 ended in 2019, and everything was working alright until few days ago, its cooling fan suddenly stopping for a second and then surging to full power for about a second. This is repeating regardless of the laptop's temperature, even at cold start.
I have updated BIOS, it didn't resolve the issue.
Is there a way to figure out if this is a fan issue so that it can be replaced.
@sPaul12 You are right about this being bad fan, to confirm though I suggest you go through this related post: click here and if the issue persists, I suggest you talk to HP support and discuss your options, follow the below steps to get started:
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".