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‎01-27-2019 06:22 AM

HP Recommended
Product: OMEN by HP 15-ax203na Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,

 

I just turned my pc on, and a message appear saying that my disk was about to fail and I should run a system diagnostic,

More information below. My laptop is under store warranty, should I get the disk Changed? 

 

Failure ID: U32PXH-8N79GT-MFPUQ1-60WC13
Product number: 1DK84EA

 

Many thanks in advance

 

Fernando

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2019 07:09 AM

HP Recommended

Hi, Fernando:

 

Yes the code you received, Hard Disk 1 Quick Test Failure, means that the HDD needs to be replaced and the operating system reinstalled.

 

Since your notebook is under warranty, take it to the store and have them replace the HDD and reinstall W10 under the warranty.

View solution in original post

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1 REPLY 1

‎01-27-2019 07:09 AM

HP Recommended

Hi, Fernando:

 

Yes the code you received, Hard Disk 1 Quick Test Failure, means that the HDD needs to be replaced and the operating system reinstalled.

 

Since your notebook is under warranty, take it to the store and have them replace the HDD and reinstall W10 under the warranty.

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