ZiggyDee Honor Student
Honor Student
4 0 0
Message 1 of 3
737
Flag Post

Solved!

Hard Drive Replacement/Warranty?

Pavilion dv6-6140us
Microsoft Windows 7 (64-bit)

I receive a Smart Drive error of "Immanent Failure, back-up immediately"... and of course its been telling me this for close to 2yrs now. my Question is this, "Is my Hard Drive covered under its manufacturers warranty or HP's warranty?". My Laptop is no longer warranted by HP but the manufacturer has a 5yr. warranty on its internal hard drives and my hard drive isn't 5yrs old yet. The HHD I'm referring to came installed within my laptop at the time I purchased it. Anything else you need to know? Thank you.

2 REPLIES
Provost Provost
Provost
13020 1222 2876
Message 2 of 3
718
Flag Post

Solved!

Hard Drive Replacement/Warranty?

ZiggyDee

 

Only the drive manufacturer can tell you whether or not your drive is covered under their warranty.

 

You will have to contact them directly as HP has no role to play in that.


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
ZiggyDee Honor Student
Honor Student
4 0 0
Message 3 of 3
695
Flag Post

Solved!

Hard Drive Replacement/Warranty?

Great! Thanks for the quick come back. Your answer is kind of what I thought I'd have to do. Unfortunately, I've been at HGST's web site and it's really hard to get anywhere on it. I keep going in circles :-]  Thanks again, JD.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation