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Honor Student
Posts: 4
Member Since: ‎03-18-2014
Message 1 of 3 (585 Views)
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Hard Drive Replacement/Warranty?

Product Name: Pavilion dv6-6140us
Operating System: Microsoft Windows 7 (64-bit)

I receive a Smart Drive error of "Immanent Failure, back-up immediately"... and of course its been telling me this for close to 2yrs now. my Question is this, "Is my Hard Drive covered under its manufacturers warranty or HP's warranty?". My Laptop is no longer warranted by HP but the manufacturer has a 5yr. warranty on its internal hard drives and my hard drive isn't 5yrs old yet. The HHD I'm referring to came installed within my laptop at the time I purchased it. Anything else you need to know? Thank you.

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Re: Hard Drive Replacement/Warranty?

ZiggyDee

 

Only the drive manufacturer can tell you whether or not your drive is covered under their warranty.

 

You will have to contact them directly as HP has no role to play in that.


Good Luck

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Provost
Posts: 12,121
Member Since: ‎08-09-2015
Message 2 of 3 (566 Views)

Re: Hard Drive Replacement/Warranty?

ZiggyDee

 

Only the drive manufacturer can tell you whether or not your drive is covered under their warranty.

 

You will have to contact them directly as HP has no role to play in that.


Good Luck

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Honor Student
Posts: 4
Member Since: ‎03-18-2014
Message 3 of 3 (543 Views)

Re: Hard Drive Replacement/Warranty?

Great! Thanks for the quick come back. Your answer is kind of what I thought I'd have to do. Unfortunately, I've been at HGST's web site and it's really hard to get anywhere on it. I keep going in circles :-]  Thanks again, JD.

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