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Honor Student
Posts: 2
Member Since: ‎01-03-2018
Message 1 of 4 (104 Views)

Hard Drive SMART Check Test failed

Product Name: HP Pavilion x360 - 13t-s100 CTO (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

My laptop suddenly doesn't work any more. It directed me to to test the system and gave me the following results: "Hard Drive SMART check: failed." It then proceeded to give me the following code: "0LGC50-7T7903-GXGJMA-60FN03."  I want to know what this code means and then obviously what I need to do to get it fixed. Thank you for time!

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Distinguished Professor
Distinguished Professor
Posts: 3,785
Member Since: ‎09-07-2017
Message 2 of 4 (88 Views)

Re: Hard Drive SMART Check Test failed

Hi

 

If it is a hardware failure looming, then Back Up all your Data, Find/Create Recovery media and source a replacement hard drive.

 

If in doubt please ask.

 

I am not the voice of reason, nor the fount of all knowledge,
more like Pythia, the priestess of Apollo.

Her answers, usually cryptic, could determine the course of everything,
mine more unintelligible than cryptic, but still just as valid.
Honor Student
Posts: 2
Member Since: ‎01-03-2018
Message 3 of 4 (68 Views)

Re: Hard Drive SMART Check Test failed

It did state that a hard drive failure is imminent, so what replacement hard drive would I need and where is the best place to purchase it? 

Distinguished Professor
Distinguished Professor
Posts: 3,785
Member Since: ‎09-07-2017
Message 4 of 4 (59 Views)

Re: Hard Drive SMART Check Test failed

Hi

 

If you use something like Piriform Speccy it will ID your current HD and then you should be able to purchase an equivlent locally. or use the internet to buy from HP.

 

You don't seem to have given your Make Model and OS so an exact answer is not easy to give.

 

You will need a need OS Recovery DVD/USB to install onto the new drive.

I am not the voice of reason, nor the fount of all knowledge,
more like Pythia, the priestess of Apollo.

Her answers, usually cryptic, could determine the course of everything,
mine more unintelligible than cryptic, but still just as valid.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation