08-31-2016 02:27 AM
Product B8W13AA#ACB. Failure ID: Q0837G-1GH87L-XD7WW1-60S503.
What does it mean?
Solved! Go to Solution.
08-31-2016 02:41 AM
Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and need to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.
In the US:
or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.