Product: Product ID: 4ND16UA#ABA HP 15.6 HD Touchscreen Laptop
This is my step sons laptop, it suddenly would not boot, when we ran diagnostics for the hard drive the smart check passed but the Long DST Failed. It returned the following ID's. Failure ID: M8CF7W-9T7A88-XD7W3G-61CE03 and Product ID: 4ND16UA#ABA. We are clueless as how to fix this, it seems the hard drive might have failed? How do I find out where to order a new one and are there any tutorials to install a new hard drive, and what about the OS do I have to purchase it or are there free downloads? Thanks in advance.
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