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‎05-14-2020 05:36 PM

HP Recommended
Product: HP ENVY x360 - 15m-bp112dx
Operating System: Microsoft Windows 10 (64-bit)

My laptop kept freezing 5 seconds after signing in. Eventually it stopped booting up all together. Ran a short DST check and got failure ID 94UFSF-96PA47-GXGJ2J-60S303


Laptop is out of warranty. Is this repairable?

1 REPLY 1

‎05-14-2020 05:42 PM

HP Recommended

@Ksteink 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced, It is out of warranty now, please replace the HDD yourself then rebuild your machine using Cloud Recovery tool:

 

             https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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