We ran a hardware diagnostic test and found out that everything was ok except for the Hard Drive SMART check, which it failed. The problem began once we started hearing squeaking and clicking noises come from the laptop. The system started running very slowly until it ran into the blue screen of death, which is where the laptop's condition is right now. The failure id was: Q8AF0F-7SLA4W-MFPWMF-60B403 . We would appreciate any help. Thanks!