cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
36
Flag Post

Hard drive failure

HP Recommended
Pavilion dv6
Microsoft Windows 7 (64-bit)

I get this error :

OGBQ03-66FA92-QFPK1F-60XV03

when I run the quick test in hard drive. Apparently my hard is needed to be changed. I am just wondering how I can backup all my data and retrieve them before I change the hard. 
Thank you 

1 REPLY 1
Highlighted
Level 20
Level 20
122,890 113,071 18,191 27,764
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

If you can't get into Windows now, you won't be able to.

 

It is highly unlikely you will ever be able to, but you can toss a few bucks at the problem.

 

Buy a USB to SATA cable.  Remove the hard drive.  Plug the drive into a working PC's USB port and see if you can read/copy any data from the hard drive to the PC.

 

This is what you would need for the project...

 

https://www.amazon.com/Drive-Adapter-Cable-Support-Black/dp/B07S9CKV7X/ref=sr_1_2_sspa?dchild=1&hvad...

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation