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Honor Student
Posts: 2
Member Since: ‎07-21-2016
Message 1 of 3 (148 Views)

Hard drive short DST check failed.

[ Edited ]
Product Name: Probook 445

Hello my laptop fell from a table and stopped working. Just a blank screen from then on
I tried to re install windows in it but won't work.
so i formatted everything and now when i try to reinstall OS into it, it shows error loading operating system.
Then when i run the hard drive check, it says hard drive short DST check failed. 
What are the possible suggestions ? Please help

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Regents Professor
Posts: 4,277
Member Since: ‎07-31-2014
Message 2 of 3 (136 Views)

Re: Hard drive short DST check failed.

[ Edited ]

According to the message you have recently posted I would like to confirm that this is a hardware issue and the hard disk drive needs to be replaced to resolve the issue. I strongly recommend you to Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer

 

You can also Check your warranty Here to verify the warranty status

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

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I am an HP Employee
Honor Student
Posts: 2
Member Since: ‎07-21-2016
Message 3 of 3 (130 Views)

Re: Hard drive short DST check failed.

Hello, thanks for the reply. Is there no way that it can be fixed now ? At home i mean

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