Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
mauc0220 Student
Student
1 0 0
Message 1 of 2
159
Flag Post
HP Recommended

Hdd, Disco duro no funciona, smart test fallado

Hp Pavilion notebook-14-v501la
Microsoft Windows 10 (64-bit)
Hoy actualice windows despues de mucho tiempo. Tardo 30 minutos en reiniciarse y a los 5 minutos de uso el sisgema quedo congelado. Al reiniciar y hacer la verificacion del disco duro salió esto como resultado:

Verificación INTELIGENTE de disco duro REPROBADO
ID FALLA GTXRBQ-7B288F-60E903
ID DEL PRODUCTO J2M96LA#ABM
unica unidad de disco duro

Esta es la informacion del disco duro(si es que ayuda)
Tipo Ata
Modelo WDC WD10JPVX-60JC3T0
version frimware 01.01A01

Y bueno no se como solucionar esto ): ayuda.
1 REPLY
Retired Omar-E
Retired
10015 119 416
Message 2 of 2
156
Flag Post
HP Recommended

Hdd, Disco duro no funciona, smart test fallado

@mauc0220

  Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

 

 

 

I Work for HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation