Hdd diagnostic failure code: 9U59V9-72H9HP-MFKR61-60WX03

[Myrooni]

HDD HP diagnostic failure on 750GB drive.  Trying to see if the failure code contains the bad spot info, so i can attempt to bypass it.  Chkdsk C:  /R also hangs @ 10%. 

[Paul_Tikkanen]

Hi:

The code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced and the operating system reinstalled.

Below is the link to the service manual for your notebook.  The HDD R & R procedure can be found in chapter 4.

http://h10032.www1.hp.com/ctg/Manual/c04341736

After you replace the hard drive you can reinstall W8.1 for free as follows...

Install W8.1 by creating the Microsoft installation media, using another Windows PC, if yours is not working...You want W8.1 64 bit.

https://www.microsoft.com/en-us/software-download/windows8ISO

Only if you are asked to enter a product key during the installation process, use this generic key.

This is the generic key for W8.1 'standard.'

334NH-RXG76-64THK-C7CKG-D3VPT

If you had to enter the generic key, manually change the generic product key to the W8.1 'standard' key in your PC's BIOS in the PC settings menu.

After you get W8.1 installed, and you had to manually enter the W8.1 generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8.1 product key in your PC's BIOS.

I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or usb flash drive so it is bootable.

Then you can install the available drivers and software from your PC's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-15-d000-touchsmart-notebook-pc-series/6627588/mo...