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HP Recommended
HP ProBook 6460b
Microsoft Windows 10 (64-bit)

I upgraded my OS to Windows 10 and I had a bunch of issues. So I formatted my laptop and just installed Windows 10 from scratch. I am missing a few drivers in device management. Is there anyway that I can get some help in locating the correct drivers? Below are the missing drivers. 

 

 

PCI\VEN_197B&DEV_2392&SUBSYS_161D103C&REV_30

ACPI\VEN_HPQ&DEV_0004

USB\VID_138A&PID_003C&REV_0086

 

 

4 REPLIES 4
HP Recommended

Hi,

 

Please try driver for Windows 8.1, it should work

 

          http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_125952_1&swEnvOid=4158

 

Regards.

BH
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HP Recommended

Hi:

 

The other two devices need these drivers...

 

ACPI\VEN_HPQ&DEV_0004:

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

 

USB\VID_138A&PID_003C:

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

HP Recommended

The link you provided seems dead. Do you have another?

HP Recommended

Hi, @Aoraki

 

You need this driver for the PCI\VEN_197B&DEV_2392:

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64135.exe

 

The other two driver links that I posted are still good.

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