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‎12-22-2018 06:05 AM

HP Recommended
Product: Hp 15 da04334tx
Operating System: Microsoft Windows 10 (64-bit)

My hp 15 da04334tx(i3 7th gen) mx 110 graphic card.  laptop become too slow to bootup, and after using 30 to 40 minutes, when i click close tabs ,or opening anyfolder it doesn't work,it takes too much time to open...and its new laptop.

And also cleared cache , temp files , still have the same problem , j don't know what's the problem ,please any one help

13 REPLIES 13

‎12-22-2018 06:15 AM

HP Recommended

Tap esc as you power up quickly before the computer starts to boot. Then F2 then component tests and run the full hardware scan and report back the results please. This will eliminate a hardware problem and then we can focus on software. 

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‎12-22-2018 06:25 AM

HP Recommended

Welcome to the HP Support Community @shreyas27

 

You have a few things to try.

 

HP Performance tune up check analyzes and optimizes your PC to resolve system freeze issues and improve performance.

 

https://support.hp.com/wps/portal/pps/Home/ProductDetailsPage/!ut/p/a1/04_Sj9CPykssy0xPLMnMz0vMAfGjz...

 

Computer Is Slow Troubleshooting:

 

https://support.hp.com/us-en/product/hp-15-da0000-laptop-pc/20395828/model/24005754/document/c052071...

 

Have you update your ChipSet drivers???

 

What version W10 are you running??? ( v1709/v1803/v1809)

 

REO

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‎12-22-2018 08:19 AM

HP Recommended
V1803
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‎12-22-2018 08:54 AM

HP Recommended

@shreyas27

 

What was the results from your hardware tests???

 

Install these updates:

 

Intel Chipset Installation Utility and Driver - Kaby Lake (Windows 10 v1803)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-da0000-laptop-pc/20395828/model/240...

 

Intel Dynamic Platform and Thermal Framework Client Driver - Kaby Lake (Windows 10 v1803)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-da0000-laptop-pc/20395828/model/240...

 

Intel Management Engine Interface (MEI) Driver - Kaby Lake (Windows 10 v1803)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-da0000-laptop-pc/20395828/model/240...

 

Intel Serial IO Driver (Windows 10 v1709/v1803)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-da0000-laptop-pc/20395828/model/240...

 

Intel Trusted Execution Engine Interface Driver (Windows 10 v1803)

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-da0000-laptop-pc/20395828/model/240...

 

REBOOT:

 

REO

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‎12-22-2018 08:56 AM

HP Recommended

sir i checked with fast test,quick test , there is no problem

1.processor check passed

2.wireless module check passed

3. hard drive check passed

4. dts check passed

5. memory check passed

and battery check primary ok

 

i think problem is with 4 gb ram adding extra 4 gb can speed up my laptop.

thanks for the help

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‎12-22-2018 09:16 AM

HP Recommended

@shreyas27

 

Adding memory will help.

 

http://h10032.www1.hp.com/ctg/Manual/c06147959

 

Memory Remove/Replace starts on page 43.

 

You can also upgrade to an M.2, SSD HDD or Intel Optane Memory???

 

Look at page 2-3 of your manual.

 

REO

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‎12-22-2018 09:33 AM

HP Recommended

my laptop dont support ssd , ill upgrade to hdd

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‎12-22-2018 09:44 AM

HP Recommended

Sir can u tell me 15 da04334tx support ssd? I don't know exactly, hhd is 1tb can i upgrade?

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‎12-22-2018 09:44 AM

HP Recommended

The Service Manual linked in the post above shows an M.2 slot which can be used for an NVME M.2 bootdisk or Optane memory module to speed up the hard drive:

 

M.2 slot circled in redM.2 slot circled in red

 

Its not impossible yours is missing this slot but the official specs say all models with Intel Core CPUs in your model series have this slot. You don't know 100% until you open it, however. No better way to speed it up than an NVME M.2 and even an Intel Optane speeds it up a lot. 

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