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‎09-12-2024 11:25 AM

HP Recommended
Product: HP Notebook - 15-bs089nia
Hi.
My 2 out of 3 Hp (15bs-089) laptop usb ports have power but my usb/hard drive is not showing in windows explorer i.e. no data connection.
The solutions i have tried which did not work for me include:(
1. Tried updating each USB port drivers.
2. Uninstalled all of them then restarted.
3. BIOS update

Kindly guide How can it be resolved.
 
thanks
Category:
1 REPLY 1

‎09-12-2024 12:20 PM

HP Recommended

Hi @Usama1116 

 

try a power reset

 

HP PCs - How to power reset your computer | HP® Support

 

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